Knowledge Base

My Account

Manage your account (ie: login & password, address book, coupons, points and Wallet).

My Orders

Manage your orders (i.e. change items, quantity & address and cancellation pre-shipping) and track your deliveries.

Payment issues

Get informed about our payment methods, payment verification process, our pricing policy.

Presale Enquiries

Learn everything about our Products, Shipping, Wholesale & Dropshipping, Affliliate before ordering.


Security Precaution

Please do not divulge your bank details, password or phone verification code to a third party. 

We will never contact you via unauthorised phone calls or social media channels. 

Beware of any persons asking you to request a refund or cancel an order due to a product being “out of stock / failing to clear customs / failing a qualifications inspection / deemed a fake”, as they are engaging in fraud. 

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